If you have not given us written instructions on what to do with your meals and you are not home to receive them, we will NOT leave your food at the door.We will attempt to contact you through text message between 15 to 30 minutes prior to delivery to let you know we’re on our way.If you have chosen a home delivery please note the following: Due to the current state of the internet and email, it is not guaranteed that this email will arrive in your inbox and may not arrive at all or be routed to your spam folder. We will notify you a day prior to delivery via email when to expect your meals. As our orders, customers and routes change on a weekly basis, our delivery times vary from week to week. Meals left behind after the assigned pick up day are not the responsibility of Foodie Fit or the pick-up location and the pick-up location may decide to throw the meals out if not picked up the same day. We advise all of our clients to pick up their meals from the pick up locations on the arranged pick up day. Once your purchased items (meals) have been delivered or dropped to a specified Foodie Fit location, the transaction is complete. Please note that if you gave us instructions to leave the meals at your delivery location unattended, we can not honour this guarantee. If the seal is broken or the meals are not fresh on day 8, we will give you your money back for that meal. With our vacuum sealed packaging, if your meals have been refrigerated, they will still be fresh and ready to eat after 8 days. If for any reason you feel that our food is not of the standard you expect, please let us know and we will give you a full refund. We stand behind our food and we guarantee that our food is made of the highest quality ingredients and made with care from scratch.
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